Frequently Asked Questions
What do Occupational Therapists do?
Occupational Therapists help children take part in their lives to the best of their ability. For most children this includes participating in play, school and self-care activities such as dressing, feeding and toileting. Success in daily activities and a child’s ability to join in with their peers is important for their sense of independence and feelings of self-esteem.
How long does an initial assessment take?
An initial assessment will take between one and two hours.
Does my child need a doctor’s referral to see an Occupational Therapist?
No. We welcome referrals from caregivers. However you may be entitled to access services under Medicare items in which case a referral from GP is required. Please refer to our Fees and Rebates section for additional information.
Are there rebates available?
All of our therapists have Medicare provider numbers and our services are covered by private health funds. Please refer to our Fees and Rebates section for information.
Will I receive a written report following the assessment?
A written report is provided at your request and incurs an additional fee. Your child’s therapist will discuss with you your child’s assessment findings.
Can I bring my other child / children with me?
We have a small waiting room where other children can play while they wait for their brother or sister. Depending on your child’s treatment goals their siblings may be able to attend the session.
Do I stay with my child during the session?
This is dependent on your child’s specific treatment goals and family circumstances. We recommend that you stay with your child initially to allow them to feel comfortable and settle into a new setting. We suggest that where practicable you observe as many sessions as you can to allow you to develop an understanding of your child’s therapy and how you may support them at home.
What if my child has had an occupational therapy assessment and or treatment before?
If your child’s Occupational Therapy assessment is recent we are able to use the information provided to begin or continue with your child’s treatment. It is important that you notify us of this upon your initial contact as in the case of standardised assessments there are wait times required before the assessment may be re-administered.
With your consent we may contact your child’s previous therapist.
Do you have a cancellation policy?
Yes we do. Late cancellations (on the day of the appointment) and missed appointments incur a $50 cancellation fee.